Thank you for choosing Active Living Physiotherapy!

Some details when booking:

Our cancellation policy notice is now 48 hours. Late cancellations and no-shows will be charged the full appointment fee. Thanks for your understanding.

Please note: a valid credit card on file is now required for all online booking

Our admin hours are Mon/Tu/Th/Fri 8:30am-7:30pm, Wed till 4:30pm. If your appointment is outside of admin hours, if you are booking at the Timberline Village (Acute Injury) clinic, or if you are a new patient booking online, you must leave a credit card number on our secure no-contact payment system; you can set this up on your Jane patient portal when you book your appointment online. A receipt will be emailed to you once our admin staff completes your payment.

We direct-bill most extended health companies once insurer information is provided. We are currently NOT taking any new ICBC or WSBC patients. We are happy to refer you to a clinic that does. We do NOT have direct billing for MSP Eligible patients. We take full visit payment and give a receipt that you are able to submit for MSP refund.

We look forward to seeing you in the clinic!