Thank you for choosing Active Living Physiotherapy! We look forward to helping you!

Our cancellation notification requirement is 48 hours. Late cancellations and no-shows will be charged the full appointment fee. Thanks for your understanding.

A valid credit card on file is required for all online booking

Our admin hours are Mon/Tu/Th/Fri 8:30am-7:30pm, Wed till 4:30pm. If your appointment is outside of admin hours, if you are booking at the Timberline Village (Acute Injury) clinic, or if you are a new patient booking online, you must leave a credit card number on our secure no-contact payment system; you can set this up on your Jane patient portal when you book your appointment online. A receipt will be emailed to you once our admin staff completes your payment.

We direct-bill most extended health companies. Please provide insurer information prior to your first visit.

We are NOT currently taking ICBC or WorkSafe BC insured patients.

We do NOT have direct billing for MSP Eligible patients. We take full visit payment and give a receipt that you are able to submit for MSP refund.

We look forward to seeing you in the clinic and helping you!